Shipping and Refund Policies

1. SHIPPING & DELIVERY POLICY

At Sociity7 we provide fast standard delivery to any address domestically and internationally.

We deliver to most countries and we strive to keep our rates affordable, our focus is on getting the items to you quickly, promptly and safely. For a list of countries that we deliver to and our charges, you may select your item and proceed to the check out page as charges are based on weight & volume. Upon entering your delivery details, we will auto calculate the delivery charges based on your given address without the need for payment or registration.

2. ORDER STATUS & TRACKING

All orders placed from Monday to Friday (excluding public holidays) will be processed and shipped within 2 working days upon confirmation of payment. This could vary with circumstances such as online security checks, shipping restrictions, payment authorization, packing and dispatching of order. An email confirmation will be sent for all orders once received.

International Deliveries

For all international deliveries, the time taken is dependent on our logistics partners and their affiliates. However, rest assured that your order is safely on its way and may track its status online.

3. TAXES, DUTIES & TARIFFS

For all international orders, you will need to pay for all import taxes, duties and tariffs (if any) as per your country’s governing laws in order to clear customs.

4. MODE OF PAYMENTS

We accept payments via VISA/MASTERCARD credit and debit cards, American Express and PayPal. Please visit www.paypal.com for more information. We do not accept payments via ATM or inter-bank transfers.

 

RETURNS & EXCHANGE POLICY

Sociity7.com DOES NOT OFFER RETURNS. We are committed to your satisfaction, so we ask you to take your time and choose your shades. We hope you understand as this is our only way to offer high quality goods at such a low cost.  We ask that you refer to our social media pages to ensure you are comfortable with a shade before purchasing.

Please also note: because our products are so affordably priced, we do not have sales often and our sales are always for a very limited time - sale prices are only for the stated sale time.  WE DO NOT OFFER PRICE ADJUSTMENTS UNDER ANY CIRCUMSTANCES.  To help you determine how to take advantage of sales, please follow our social media channels for updates and keep in mind that we generally have a sale for Christmas,  Black Friday, Small Business Saturday, Cyber Monday, and our company anniversary.